Tweetydreams FAQs

Tweetydreams information

The battery lasts up to 10 hours.
The minimum battery life is 6 hours if you have it on loud sound and bright light.
Your Tweetydreams will last up to 18 hours on standby (if your Tweetydreams is turned on but not playing any music or light).
It takes about 3 and a half hours to recharge the battery fully.

You can set up and use up to 6 programs.

These programs are conveniently ready to use in the App, allowing you to customise them according to your preferences. Once customised, you can activate them whenever needed.

Keep your little one dreaming with 34 soothing sound options.

Sleep = white noise, pink noise,
brown noise, fan, floor fan and wall fan.

Baby = heartbeat, shushing, hush little baby, music box, lullaby, twinkle little star.

Nature = rain on the roof, moderate rain, light rain, thunderstorm, wind, ocean/waves, water stream, fireplace, campfire, birds, cricket, frog.

Ambience = café ambience, clock, meditation, wind chimes, steamship, aircraft cabin, train.

Melodies = joyful, good morning,
fantasy.

Yes, your Tweetydreams settings can be completely personalised.

You can choose to have the sound and light operating independently or together.

For example, you can use a soft, muted light without sound to feed your baby at night, ensuring a gentle experience that won't disturb their sleep. Alternatively, during the day, you can enjoy ambient music without the light feature, creating a pleasant atmosphere while your baby plays on their play mat.

Yes. Your Tweetydreams can remain on continuously throughout the night without any automatic shut-off. The timer is an optional function that allows you to set a desired duration, up to 24 hours, after which your Tweetydreams will automatically turn off.

Yes. If your Tweetydreams is plugged in overnight and you experience a power interruption, there's no need to restart your Tweetydreams manually. It seamlessly switches to battery power, as if nothing happened.

The design of Tweetydreams prioritises being lightweight and portable, allowing it to occupy minimal space. It measures 11cm x 15cm and weighs 304g.

Yes! Tweetydreams can switch to Bluetooth connection, without any interruption, as long as you’re connected via both WiFi and Bluetooth.

To connect to your Tweetydreams, you will need to connect to a 2.4GHz or 5GHz frequency.

(Note: that these Wi-Fi frequencies are different from your mobile network connections, such as 3G, 4G, and 5G, which are provided by local towers).

We have a helpful guide to connect your Tweetydreams to the appropriate Wi-Fi frequency through the App.

No, you will need either a Wi-Fi or Bluetooth connection.

Your Tweetydreams will receive security updates for at least 2 years from the date of purchase. This relates to security updates only and doesn’t change your warranty.

Security & privacy

We design Tweetydreams with your family’s privacy in mind.

Questions about security?

If you have a question about how your device connects or handles data, or you think you’ve found a security problem, email support@tweetycam.com.au. You don’t need to give personal details.

We’ll confirm we’ve received your message within 5 business days, and we’ll update you at least every 30 days until it’s sorted.

App information

Yes! Tweetydreams is made to grow with your family.

Absolutely! You can share access to your Tweetydreams to multiple smartphones, allowing both parents to operate it conveniently.

Yes. With Tweetydreams, you can fully customise the settings for each program you create, including the light colour, brightness, sound, volume level, and even the option to mute it entirely. The power is in your hands to tailor your Tweetydreams experience just the way you want it.

Yes, the smartphone app is available from the App Store and Google Play Store.

Safety

We recommend a minimum distance of 1 metre from the child's sleeping area.

No, please do not leave your Tweetydreams inside your child's sleeping area. This poses a potential electrical fire hazard. It is essential to always keep your Tweetydreams outside the cot, at a minimum distance of 1 metre.

Yes. You can confidently leave your Tweetydreams plugged in and running overnight without any safety concerns.

Your Tweetydreams’ speaker ranges from 40dB to 120dB and may vary depending on the sound selected, the room size and your distance from the speaker.

Babies should not be exposed to noise levels over 60 decibels. To give you an idea, if you place your Tweetydreams 1 metre away from your baby sleeping, use a maximum volume of 60.

Warranty

Yes, all of our products are covered under a 12 Month Warranty.

If your product has a fault that occurs within 12 months from the date you received the product, please visit our Return and Refund Policy page, and email us at support@tweetycam.com.au to commence the return process and receive either a full refund or product exchange.